Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account Information: Name, email address, and password
• Business Information: Company details, GST numbers, and business addresses
• Invoice Data: Customer information, product details, and transaction records
• Usage Information: How you interact with our platform and services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our invoicing services
• Process transactions and send related information
• Verify GST numbers and ensure compliance
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure cloud infrastructure with reputable providers

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

10. Payment Information

If you subscribe to a paid plan (monthly or yearly), we collect payment and billing information. Payments are processed securely via trusted third-party payment processors, and we do not store your full payment card details on our servers.

• Payment data is handled in compliance with industry standards (such as PCI DSS).
• We retain payment records only as long as necessary for accounting and legal purposes.
• For questions about payment data, contact us at privacy@invoicekhata.com.