Shipping Policy

1. Overview

InvoiceKhata is a digital invoicing platform that provides software-as-a-service (SaaS) solutions. Since we offer digital services and software access, there are no physical products to ship. This policy outlines how we deliver our digital services and what you can expect regarding service delivery and access.

2. Digital Service Delivery

Upon successful registration and subscription (if applicable), you will receive immediate access to our platform. Our services are delivered digitally through:

• Instant Access: Your account is activated immediately upon registration
• Cloud-Based Platform: Access your invoicing tools through our web application
• Email Confirmation: You will receive a confirmation email with your account details and login instructions
• No Physical Delivery: As a digital service, there are no shipping charges, delivery times, or physical products involved

3. Service Availability

Our platform is available 24/7, subject to scheduled maintenance. Service delivery includes:

• Immediate access to all features based on your subscription plan
• Real-time synchronization of your data across devices
• Cloud storage for your invoices and business data
• Regular updates and feature enhancements at no additional cost

4. Account Activation

Your access to InvoiceKhata is activated as follows:

• Free Plan: Immediate access upon registration
• Paid Plans: Immediate access upon successful payment confirmation
• You will receive an email confirmation with your account credentials
• If you experience any delays in account activation, please contact our support team

5. Geographic Availability

InvoiceKhata is currently available to users in India. Our services are optimized for Indian businesses and GST compliance. We may expand to other regions in the future, and such updates will be communicated through our official channels.

6. System Requirements

To access and use InvoiceKhata, you need:

• A modern web browser (Chrome, Firefox, Safari, Edge, or equivalent)
• An active internet connection
• A valid email address for account registration
• JavaScript enabled in your browser
• For optimal experience, we recommend using the latest version of your browser

7. Data Export and Download

While we don't ship physical products, you can download and export your digital content:

• Invoice PDFs: Download invoices as PDF files at any time
• Data Export: Export your business data in standard formats (CSV, JSON) for backup or migration purposes
• No Delivery Fees: All downloads and exports are included in your subscription at no additional cost
• Download speeds depend on your internet connection and file size

8. Service Updates and Maintenance

We continuously improve our platform with updates and new features:

• Updates are delivered automatically through our cloud platform
• No action required from your side to receive updates
• Scheduled maintenance windows (if any) will be communicated in advance
• We strive to minimize service interruptions during updates

9. Support and Assistance

If you need help accessing or using our services:

• Contact our support team via email at support@invoicekhata.com
• Access our help documentation and tutorials within the platform
• We aim to respond to support requests within 24-48 hours
• For urgent issues, please clearly mark your request as urgent

10. Refunds and Cancellations

Since we provide digital services, refunds and cancellations are handled according to our Cancellation & Refund Policy. There are no shipping-related refunds as no physical products are involved.

11. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our service delivery methods or business practices. We will notify users of any material changes by posting the updated policy on this page and updating the 'Last updated' date.

12. Contact Us

If you have any questions about this Shipping Policy or need assistance with service delivery, please contact us at: